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Jan 31, 2014
Microsoft's support for kernel regressions is, however, paid and horrible. %$^ 2012r2/8.1 ... /rant

Apologies.

My company is similar, but smaller. ;-p
 
 
Sep 7, 2011
I thought PHB realized he hated their customers when he killed them all a few months back.
 
 
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May 25, 2010
Actually, Microsoft offers very high-quality free tech support for virus-related issues. They will remotely go into your computer and fix everything the virus broke while you watch.

I've made use of this service twice, it was amazing.
 
 
Jul 18, 2009
This reminds me of Microsoft offering virus protection software at an annual fee for their own operating system.
 
 
 
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