I'm ashamed that this is only coming to mind now, but Mordac's name sounds creepily close to M.O.D.O.K. (Mental Organism Designed Only for Killing), a supervillian from the Marvel comics.
I worked in the department responsible for the desktops and notebooks.
Some people don't even care in asking for upgrades, they just throw the notebook on the floor, say it broke, and take new one of the latest model.
Important detail: Company policy would upgrade the computer regardless every 3 years.