I work at a startup. We tried to come up with replacements to "We could go to training." with a startup in mind. One was "We could stop cleaning the toilets." But the one that inspired us was "We could take over the world."
People who work in non-profits have always played, "If we had money...." Frankly, it's great karma that people in for-profits (theoretically for-profits) are now having to play it too. When I taught school business people loved to say, "Schools should be run like businesses." Yeah, right.
I have two solution to lowering the costs:
a)cutting support, nobody likes support and support produce nothing and spend a lot. And every time you find a trouble, then there are a support guy involved on it.