It's just like PHB to not introduce the new account manager by name. I guess he won't be around for long!
@darkfury71 - I assume either the punchline is either:
1) Setting us up for the next few strips in which we'll a series of problems that would bore us 'normal' people to death. OR,
2) That the first day is easiest and eventually, the hodgepodge of problems in Dilbert's office will ultimately bring death to our new unnamed account manager. OR,
3) I'm completely missing the punchline, too!