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@BlueSky111 - So true...Try dialing the COX Tech Support number for assistance. It is literally a fight against desperation to catch hold on an actual human being (though I must admit the lady's voice on the IVR is pretty good!).
@Miikku - Excellent observation. Hope Dogbert's not reading those $exy vampire based novels which are in vogue in the west nowadays.
@ina - I couldn't actually figure out the gist of your quote but it sounded just too good. Hence, I had to give it a 1...:P
@BlueSky111 - So true...Try dialing the COX Tech Support number for assistance. It is literally a fight against desperation to catch hold on an actual human being (though I must admit the lady's voice on the IVR is pretty good!).
@Miikku - Excellent observation. Hope Dogbert's not reading that $exy vampire based novels which are in vogue in the west nowadays.
@ina - I couldn't actually figure out the gist of your quote but it sounded just too good. Hence, I had to give it a 1...:P
I worked in technical support for a while, and I can't tell you how many times my line of "Just humor me and try it again" was followed by the customer saying, "Huh. It works now." The difference between good customer service and bad in that situation is managing not to sound smug. :p
In most cases, I don't even get a human on the line - it's always like "press 1 for !$%*! "press 2 for yyy". And even if I do get a human, most of them fail the Turing test... This is not to mention telemarketers reaching a new low by using automated machines to spam our phone lines periodically...
