WordShark, you are behind the times. Having users use personal hardware is the next wave. The argument is that personal electronics are so ubiquitous in our society, that no one can claim that they do not have reasonable access to it. So now there is no reason for the corporation to provide redundant hardware. I work for an international conglomerate and they are actively working on projects designed specifically for that purpose. The plan is to have workers work from home on their own equipment. Of course I am sure there will be some compensation for that (wink, wink, nudge, nudge). Over half of our workforce is mobile ("work from home"). There is nothing to stop them from saying that you will supply your own office with everything in it. From a cost standpoint, it is a huge windfall for the company (assuming they can unload all of those now useless office buildings). And from a legal standpoint, it clears up a number of sticky issues. If you get a virus, it is your problem (it will not affect the virtual "sandboxed" corporate software). If you download !$%*! there is no one in the "office" who can object. Who will complain about how many personal calls you make when it is your phone you are using? You supplied your own transportation to get to the office before, how is this so different?
And what about Word 2007 with Microsoft hiding the main menu selection under some stupid circle that was not at all apparent as a functional element to 2003 and before users? Try teaching a non-familiar person about Word over the phone when all they have is 2007 and all you have is 2003.
RE: Mordac- at my prior job the management wanted us to communicate well but some of our pcs or laptops wouldn't download the latest version of msn messenger.
Reminds me of a job at a big company that was still using Access 97 in 2005. IT's excuse when those of us using Access asked for an upgrade was that they couldn't because "we don't support Access 2003". Me: "Of course you don't support it... we don't have it!" It took me 20 minutes of "reasoning" with my boss (who in his own words could barely turn on a PC) to get him to see that if IT's logic held, we'd still be using DOS.