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+21 Rank Up Rank Down
Feb 3, 2011
I was doing (new to me) billable time support the other day
and I asked the boss
so basically we screw up, they call us and ask us, wtf?, and we bill them for it?
and he was like
yes, that's pretty much it.
0 Rank Up Rank Down
Feb 3, 2011
Meh, I missed "upgrades." :( Sorry, I'm wrecked.
+4 Rank Up Rank Down
Feb 3, 2011
Scott, this is the old model. The new model is to do a poor job and release "new versions" to fix some of the bugs.
Feb 3, 2011
this is why I finally left "corporate" and have not the least desire to return. I now do home repair.
+14 Rank Up Rank Down
Feb 3, 2011
For some reason this reminds me of a story, which goes like this: turns out there was an auto parts guy who decided, out of pure intellectual interest, to price out one of the cars being sold on a piece by piece basis. The car wound up being worth half a million dollars. The employee was fired summarily and instantly. Car dealers make nearly all their money in the shop, not selling new cars. Dilbert has a complete grip on this, and what's even more surprising, he's an engineer, not one of the marketing guys....
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