Sadly -- in fact VERY sadly -- this is my boss.
Telling her the contract allowed for us to be walked all over, or that the project manager didn't say "no" often enough doesn't cut ice. It was all my fault -- her boss told her so 'cuz he'd heard it from the project manager, and everybody knows executives are too thick to critically evaluate information they are given by self-interested parties.
I work for pointy-haired woman boss.