A couple of things. If Dilbert were results-oriented, he might have asked "How *can* you get me the data?" As it is, he's focusing on the ossifed bureaucratic process that exists in so many organizations, and the unwillingness of his fellow drone to think outside the box. Yes, that's annoying, but one can get results even withing such an organization by staying within their limited parameters and finding out what they are comfortable with. It's a possibility that this in-duh-vidual is an obstructionist, like Mordac, but those people are relatively rare; the inept are much more prevalent than the malicious.
Almost true. She doesn't imply there is a way to do it. Her answer could mean they don't give the data to other parties and its for internal use only.
But, true, they may allow the data via other routes. And the way they do it is probably from some dusty old QMS manual that states all data must be transferred via floppy disk. Probably 5.25" at that.
@rxantos she never used the word no. She said "we don't do it that way" which is an ambiguous answer and only inferred as a no. Dilbert never asked her how to transfer it, only to transfer it and her answer implies there is a way to do it.
Slightly different one.
I worked on a project for a customer upgrading one system with our competitors upgrading another one. Our companies had put these systems in years before and the customer wanted them to start talking to each other.
Integration testing was a nightmare with the other vendor claiming all data errors were ours till we put a serial analyser in the way. Very tense time.
Then we suggested they leave their equipment overnight at ours , to help us with some final tests. They said no, then complained to the end customer that we were trying to get them to violate their terms and conditions, breach licensing agreements, etc. A friend at the end customer's site told me it was a full on strop. The dummy was spat and all the toys were out of the pram.
Boiled down to them not being ready with the rest of their system and trying to use us as an excuse for delaying the project.