Some companies rather than cancelling the survey, put out memos to all the workers that the problem is communication. That management is not communicating enough what the attitudes of
the workers should be towards the company and management.
Haha... no joke, I used to work for an advertising agency. This totally happened. We participated in a regional survey and our company was on the lower end of average. Management decided to "fix that" and did a bunch of stuff for the next year. The next year we were near the bottom of the list -- one of the worst. This frustrated them and they decided to "fix that for sure the next time." By opting not to do the survey the year following.
Glass Door routinely has comments about this company that go along the lines of "Pros: It's a paycheck in a bad economy."
Catbert says "Thats not the problem, how you phrase the questions is what you should change."
Questions should be:
"Would you like to continue your employment here?"
"Did managment make the correct Choice in hiring you?"
"Do you beleive that managment sets salary pay?"
"Has managers provided you enough work for your skill level?"
That will improve the survey results significantly.