Sort By:
+34 Rank Up Rank Down
Apr 22, 2014
@ 1taz

Yup, you're right - it IS just you. One customer - his problem; so "customer's problem"
+43 Rank Up Rank Down
Apr 22, 2014
-37 Rank Up Rank Down
Apr 22, 2014
On today's connected world.

What exactly would require the engineer to go to the customer? (Unless Dilbert was downgraded to Technician);

But lets say that is a really big problem that cannot be done remotely.

Are travel expenses on the customer maintenance package? Is the company at fault? Is the customer strategically important? If any of this is true, send him.

If not then tell the customer that the developer could be sent, but they will be billed for it.
+50 Rank Up Rank Down
Apr 22, 2014
You mean it isn't all about pleasing center-of-the-universe accounting?
Apr 22, 2014
@ 1taz
It is just you, you idiot. The apostrophe there denotes ownership, as in the technical problem belongs to the customer.
Ever thought of remaining silent and only being thought stupid...?
Get the new Dilbert app!